TMACOG Water Study

A recent Toledo Blade article covered the ongoing issue of regional water. It explains a forthcoming meeting of TMACOG, in which area governmental leaders will meet to discuss support for a non-binding agreement that addresses mutual priorities for water quality and sales.

Who Cares?

There are 9 governmental contract purchasers whose contracts (to purchase Toledo water) expire in the next 7-10 years. Each of them, including the Northwestern Water & Sewer District, would like to see uniform, equal rates and have input on rates.

If this isn’t accomplished, several of the nine buyers have economical options, they have never had to buy elsewhere as Toledo’s water rates have gone up due to long-neglected plant repairs and replacement work.

If some, or all, of these 9 buyers were to leave, those remaining customer’s rates would need to go up even more to make up the difference in lost revenue from the outside purchasers.

What’s Going to Happen on Wednesday, January 11, 2017?

These political subdivisions are meeting to discuss this non-binding agreement seven of the nine local governments have approved it, but Toledo has not.

The rumor behind Toledo’s reluctance (to endorse this) is the general language of the agreement. With a mayor, council, their attorney’s and staff all involved, they cannot agree on what they are willing to commit!  Meantime, past elected officials in Toledo have been involved as well.

It’s a real mix of parties.

If there’s no real action this week, maybe its two weeks later, maybe its two months later. The various political subdivisions can continue to meet and talk about their similarities and differences.

So?

Those political subdivisions will have to decide when to stay at the table for discussion or start spending money further studying their options to make good solid thoughtful decisions.

McComb Merger

The Northwestern Water & Sewer District’s board approved a merger with the Village of McComb at our board meeting on April 28, 2016. It should be officially completed within 90 days.

What’s this mean?

mccombDistrict personnel will be providing water and sewer services in another village (McComb), this time in Hancock County. One new employee will come to the District from the village, but he is a key man as he operates their water plant!

The village has approximately 700 users including the independent village school system. Another unusual user is Hearthside Foods, a regional cookie factory, which has approximately 1600 employees. They are a key economic development hub to that area of our region.

hearthside

What’s the big deal?

The village has a stable local environment and nice standard of living, but needs an expensive wastewater plant upgrade, local water system upgrades, and more resources overall for utilities. The existing rates for services are similar to ours, but would be heavily impacted by the sewer plant cost. There will be an ongoing discussion within the District as we discuss who pays for the new capital expenditure.

Meantime, their water distribution system needs repairs and attention. These include things we will do in a normal everyday operation for our customers, such as repairing hydrants and valves.

mccomb watershedA new watershed is prepared to open in McComb on June 1st with a ribbon cutting ceremony. This is our 8th water vending machine and has a nice location in McComb.  It should do well.

Summary

Our capabilities fulfill most every municipal need. Between the need for operators, reasonable rates, financing options and economic development tasks, we do them all routinely and capably!

 

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Blog on Blogging

I’ve “blogged” for 12 months now. Actually about 42 times in 52 weeks.

All-in-all it’s been a good effort with help from my friends and other department managers here at the Northwestern Water & Sewer District.blog

For those of you who are reading, I hope you have found them helpful and interesting.

With several of us involved in daily water and sewer operations, county-wide economic development, and regional environmental issues, we feel we do have insight and understanding from a unique perspective as administrators, professionals, and public stewards of many resources here in the county.

I will continue to write them. I believe there is value in these blogs to the reader, whether it’s the customer, a community member, or an employee here at the District that is reading!

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Be a Hydrant Hero!

Okay, we have had our January thaw, and the groundhog predicted an early spring. However, I’m sure we will have some more snow and today’s blog asks you to be a Hydrant Hero!

Publication1While removing snow from sidewalks and driveways, please take a few minutes to clean the snow from around the fire hydrant on or near ad-joining property.

Fire departments need a clear space out to the street in front of a hydrant, as well as space behind the hydrant for a firefighter to open the hydrant valve. By clearing a three-foot radius around the hydrant and a clear path to the street, firefighters will have immediate access to water.

There are 3,636 NWWSD fire hydrants throughout Wood County, and while fire department crews do their best to remove snow, it can take several days or longer to clear them all.

NWWSD also asks residents to clear snow from hydrants closest to their homes and to be a good neighbor and clear snow from fire hydrants for family, friends, or neighbors who may have medical conditions, disabilities, or even the elderly who may be unable to do so themselves. Such acts of kindness will benefit the entire neighborhood.

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The 2016 Budget

Governments must balance their budget each year with their income and expenses.

thG89Z0NHLHowever, our revenue here at the Northwestern Water & Sewer District varies with the weather each year.

For example, excess rainfall generally means less water use as customers use their lawn sprinklers less, wash their vehicles less, etc. Unfortunately, our expenses are pretty consistent from year-to-year regardless of the weather.

Thus, our budget is similar to the past years and our rates are adjusted accordingly. We have a rate increase for our portion of the water and sewer bills. Also, in some cases our suppliers have also raised their treatment charges, causing the rate payer’s bill to increase for that reason too.

I have included an article on setting rates if you care to read it.  Click here to read the article.

Below is an explanation of this move in rates, with a number of items explained in a question-and-answer format. We hope this gives you a better overall understanding of our rates.

2016 Rate Adjustment Explanation: Revised Wednesday, December 23, 2015

What exactly is happening to rates, and when?

There will be an increase to operation and maintenance rates as of January 1, 2016. The board approved a $1.86 per 1000 cubic foot increase in water volume charges and $3.96 for sewer accounts (there are 7.48 gallons/water in one cubic foot). Below you can find a comparison for varying usages. This adjustment is in addition to any increases from treatment providers (who supplies your water 7 sewer treatment) and represents general increases to the District’s rates. Your actual increase depends on the specific requirements of the area you live in within the District’s service area.

How much will bills change?

Again, your actual increase depends on several variables, not the least of which depends on where you live, and thus, which entity provides the water we distribute to you and sanitary sewer collection/treatment as well. Here are some typical increases one might expect to see for various household consumptions for our charges only:

DISTRICT OPERATION AND MAINTENANCE

MONTHLY CHARGES COMPARISON 2015 TO 2016

WATER AND SEWER COMBINED *

2015 2016 Difference
500 Cubic Feet $46.88 $50.61 $3.73
1000 Cubic Feet $66.32 $72.96 $6.64
2000 Cubic Feet $105.20 $117.66 $12.46
2500 Cubic Feet $124.64 $140.01 $15.37
 *Average user uses approximately 800 cubic feet of water and sewer per month.

Why is this rate adjustment necessary?

While nearly all aspects of the cost of living continue to rise, we pride ourselves on avoiding dramatic price adjustments. For our two decades of existence, our rates have only seen periodic modest increases. When they do occur, it is to maintain the quality, reliability and stability of the services we provide, per our company mission. The following outlines our specific rationale:

  1. Expenses are rising – Like almost everything in life, our expenses are on the rise, too. Some of our larger costs include material, labor, communication tools, computers, capital construction, electric costs and company health insurance, essentially the same items where we’ve seen increases that affect all of us in our personal lives.
  2. Consumption & revenue remain flat – While our expenses have increased, water consumption has remained flat in the past year. We are certainly dependent on the weather: usage is directly affected by the level of rainfall we receive; a dry summer is good for our water sales because usage increases, but we had a wet spring and a wet summer providing little extra revenue for those periods. Water conservation measures also have an impact on the volume of water used.
  3.  Facility repair and replacement – Our team takes a proactive approach in maintaining our existing distribution lines and treatment facilities, including repair and replacement so as to avoid sudden and serious failure at unexpected and inconvenient times. The water and sewer rates include a factor for depreciation which helps offset the repair and replacement costs. Our debt increases due to these additional projects involving new and existing water and sewer lines.
  4. Wholesale water/sewer increases – Keep in mind, we are a distribution utility: we do not treat water; we only distribute water that we receive from various northwest Ohio suppliers, such as the Cities of Toledo, Oregon, Perrysburg, Bowling Green and Fostoria. So when it comes to some rate adjustments, we are only passing on the increased cost of our wholesale water without mark-up to cover the cost of the wholesale increase.
  5. Wholesale water/sewer supplier upgrades – Those other water/sewer suppliers have their own expenses and necessary upgrades, too, so they implement rate increases of their own which in turn affect the price of wholesale water that we pay; we have no choice but to pass on those increases directly to those who use our services.
  6. Safety/health regulations – We continually fund projects and programs to protect public safety and property, and these items must be factored into our overall budget. The August of 2014 Toledo water crisis is a perfect example of this.

 How has NWWSD invested its dollars in the past year?

NWWSD is hard at work behind the scenes to provide a service most of us don’t think about very often, and we’re actively working to help keep costs down. Our capital projects offer a combination of proactive investments while carefully balancing needs vs. wants. Here’s a list of some of the projects that are underway or were completed within the past year:

Operation, maintenance and replacement projects

Water: Ampoint Replacement

  • North  Hufford Road replacement
  • South   2nd Portage main replacement
  • Kramer Road Waterline/Meter Pit

Sewer:

  • Jennings Road pump station
  • North  Colony Area pumpstation abandonment
  • Hillside Drive sewer replacement
  • Northwood & Walbridge lateral replacements
  • Homecraft Rehabilitation
  • Oregon Rd (& Curtice Rd) Equalization Basin
  • Latcha Road Sewage Grinder
  • Wise Street Sewer Extension (abandoned pumpstation)
  • South   Bloomdale Manhole Rehabilitation
  • Bloomdale Pumpstation replacement

New Extension of Services             

  • Bloomdale village rehab of lines                                     
  • Water:  Bloomdale water tower repainting
  • Sewer: Eastwood School Extension

When was the last time NWWSD had a rate adjustment?

Our last adjustment occurred in 2015, which consisted of numbers similar to this year. In 2015, the board approved a $1.76 per 1000 cubic foot increase for water, and $3.92 for sewer.

How can I find out who provides my water?

Area residents unsure of where their water is treated can confirm its origin through an interactive online map on our website at:

http://www.nwwsd.org/operations/water-quality/who-provides-my-water/.

The new map lets users enter their address and then displays a popup window detailing the treatment provider for their water (e.g., Toledo, Oregon, etc.), where the water comes from (e.g., Lake Erie, the Maumee River, etc.), and a short description of the treatment facilities and treatment process.

The popup also includes links to additional details, including links to the operator’s latest Consumer Confidence Reports.

Did the Toledo water crisis from August 2014 cause part of this rate increase?

No. The Aug. 2-4 water crisis is part of a larger problem that will have to be addressed over time by the City of Toledo water treatment plant.

How does my cost of water and sewer services compare to others?

NWWSD continues to make every effort to keep costs as low as possible. Even with our most recent rate adjustment, NWWSD’s rates remain among the lowest water utilities in northwest Ohio. Ohio EPA maintains a website for rate comparison, however it’s not exact for these comparisons.

Can I choose to get my water from a different utility?

No. The source of the water that comes out of the tap in your home depends on the underground infrastructure of pipes that carry the water from the treatment plant to your home. This infrastructure is costly, and it does not make sense to run pipes from individual residences to multiple suppliers.   There are also regulatory requirements that prohibit cross connections between separate water systems to prevent cross-contamination in the event of a problem with one supplier’s system. The recent northwest Ohio water crisis showed us just how valuable water is in our lives. An electricity or phone outage is certainly a major inconvenience, but we don’t need them to live. Water is a necessity: we use it for drinking, washing, cleaning, cooking, growing food, and so much more. So, under current legislation, household customers are not able to change their water/sewer provider – the provider you have depends on where you live.

What happens to commercial and business accounts?

These accounts tend to be more consistent from year-to-year in their consumption patterns, depending more on their business demand than the rainfall we receive. This group will also see the same increases.

What input can I have on rate adjustments in the future?

The board of trustees holds regular meetings prior to adopting any rates. Board meetings are generally held on the second and fourth Thursday of each month, from 7:30 – 9:30 a.m. Committee meetings are also regularly scheduled; however, the day and time fluctuates. Board and committee meetings are open to the public.

Recent Issues

I.    Environmental Regulations

For both the water and sanitary sewer treatment facilities, increasing regulations for environmental protection continue. These protections are well worth it, but the costs for additional tests and man hours devoted to it are expensive. We sample every day of the year to ensure drinking water is unaffected throughout the year.

II.     Water Quality

Keeping the drinking water safe is our number one goal, whether the water comes from the Maumee River, Lake Erie or other areas such as local streams or municipally-owned wells.

III.     Sewer Concerns

Separating sanitary sewer flow from storm water is the largest, most expensive issue for collection and treatment providers.

In our region, Toledo, Oregon, Perrysburg and Fostoria sewer plants are in need of major (i.e. expensive) upgrades that will continue for the next few years.

Reducing the heavy storm water flows that come from (inflow and infiltration sources) such as sump pumps, downspouts, broken perimeter field tile, and cracked manholes is an important task.

Replacing pump stations and collection facilities, making plant repairs and upgrades and replacing aging items are priorities for both treatment plant owners and collection systems such as those of the District.

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NWWSD Tweets!

Hello all. I thought I would share with you how we use Twitter here at the Northwestern Water & Sewer District.

As many of you know, the use of Twitter is quite prevalent now. And while its use may not be as big as Facebook, it is very spontaneous and an interactive way for us all to communicate.

The District has two different Twitter accounts:

Our original twitter account, called “EmilyPostsNWWSD,” is handled by our very own Emily Freeman.  Emily works in our Operations Department, right in front of The Wall.  (See my previous blog on the Wall!  Click Here!).  She tweets about happenings around the region dealing with what our crews are up to, where work is being done in the field, and even when there are traffic snarls on our hometown roadways.  Emily uses the hashtag #redtrucks, in reference to the District’s fleet of red trucks.

To illustrate, just a couple days ago Emily tweeted the following about our field work and crew activities for everyone’s information and convenience.

Our second twitter account is our flagship twitter feed simply called @NWWSD. This account is very sprawling in nature. It communicates important information to customers, but it also communicates community and water stories of all shapes, sizes, and scope.

To conclude this blog- I will share with you an interesting mix from this account, tweeted just over the past week or so.

 

 

CHECK US OUT!

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21 Years and Counting

All public employees were required to meet OSHA standards beginning July 1, 1994. This was done when House Bill 308 was passed in 1993.

osha

Who knows how many injuries and deaths were saved with this legislation in the last 21 years?

Government has come a long way in that period, but still has a way to go to protect our best resource, our staff!

Ask your local public employer what they are doing to enforce, educate and train?

This effort saves money, lives and protects everyone!

We have been doing it aggressively for 21 years here at the Northwestern Water & sewer District!

Please see below for a summary of HB 308.

Click here for the OSHA Website!

 

 

HB 308 only-page-001

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